Emails take a long time to get to since I get so many. There is huge lag time as I answer the thousands of messages I download about every 6 months...Should be almost ready to download the next set (within a few weeks)...
Part of the reason for the forum is to let people help themselves and others, which reduces my email load. And of course, I visit the forum as well. I'd like to completely move away from email and use only the forum, which will not only allow people to search past answers, but they can perhaps help others with their questions as well.